The national unified manual ticket booking service hotline, China Railway manual customer service phone, is available 24 hours a day and 24 hours a day. For overseas bookings, you need to dial the departure area code to accept ticket changes, refunds, single ticket reservations, return tickets, long-distance tickets, combined tickets, and group tickets. It mainly governs some railways in Beijing, Tianjin, Hebei Province and Shandong, Shanxi and Guangdong Province. The main stations are Beijing Station, Beijing West Station, Beijing South Station, Beijing North Station, Guangzhou Station, Shijiazhuang Station, Tianjin Station, Tianjin West Station, Tangshan Station, Handan Station, Baoding Station, Xingtai Station, Fengtai Station, and Zhangjiakou Station. Qinhuangdao Station, Yangquan Station, Dezhou Station, etc.
Currently, the website handles ticket sales for passenger trains with train numbers beginning and ending, as well as train timetable remaining ticket inquiries, etc.
Refund instructions
Self-pickup online refund times. At other times, please go nationwide before departure Handle at any train station refund window
Refund handling fee
Handling fee for more than hours before departure
Handling fee for within hours before departure
Handling fee for within hours before departure
The final refund is subject to the actual refund from the Railway Bureau
What is the manual online refund hotline for train tickets at Tongren Station? - Online ticket change at the railway station